Active Survey

Summary

• Active Survey – Based on the leading survey theory, the Net Promoter? Score, Active Survey allows you to capture information about what your …

Info.

• LicenseFree
• version1.1.2
• File Size10.1 MB
• Realese2-Feb-13
• DeveloperArmorActive Inc
• O.S.Requires iOS 5.0 or later. Compatible with iPad.

Description

• details – Based on the leading survey theory, the Net Promoter? Score, Active Survey allows you to capture information about what your customers think of your business with one simple question. The Net Promoter? Score, or NPS?, is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.By asking one simple question ¡ª How likely is it that you would recommend [your company] to a friend or colleague? ¡ª you can track these groups and get a clear measure of your company’s performance through your customers’ eyes. Customers respond in the Active Survey app on a 0-to-10 point rating scale and are then categorized as follows:Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others.Passives (score 7-8) are satisfied customers but vulnerable to competitive offerings.Detractors (score 0-6) are unhappy customers who can damage your brand. To calculate your company’s NPS?, Active Survey calc… – More…

Screenshot

Download URL

• Free download from Apple Store