Call Queue Mgr
Alex Wei
February 11, 2014
iPhone App, Utilities
114 Views
Summary
- Call Queue Mgr – Call Queue Mgr for Broadsoft’s Call Center is an application for call center supervisors to receive real-time performance met…
Info.
- License$9.99

- version1.5
- File Size2.2 MB
- Realese########
- DeveloperRIIS LLC
- O.S.Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.
Description
- details – Call Queue Mgr for Broadsoft’s Call Center is an application for call center supervisors to receive real-time performance metrics on their iPhones. This application allows supervisors to view color-coded indicators of agent statistics and Call Center Queue (CCQ) metrics. Supervisors can also dynamically respond to changing situations in a CCQ from anywhere by changing the status of their agents via their mobile device…. – More…
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2014-02-11